Dell...

(+)ASSASSIN(+) · Posted: Thu Oct 30, 2003 4:14 pm Post subject:

Well I do desktop support for a company with over 40k+ dell workstations and laptops worldwide and I honestly dont see them to be bad at all. I personally built my PC from the ground up but when I had to get one for my mom, I got her a dell and she hasnt had any problems since. As long as you dont have any reason to call the Tech support that is in India, I think dells are fine. Now gateways, compaq and HP I absolutely cannot stand, but again thats all opinion and bad experiences.
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GameOverMan · Posted: Sun Nov 02, 2003 3:21 am Post subject:

Negative Creep · Posted: Sun Nov 02, 2003 3:29 am Post subject:

I have owned a Dell for about a year now, and it is simply amazing. The only thing I have to complain about is that sorry excuse for a soundcard they gave me. It some sort of hybrid between a legacy and a soundblaster, I really freaking hate it but I don't have neough money to replace it soo....
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Negative Creep

Potato-VS- · Posted: Sun Nov 02, 2003 8:19 am Post subject:

ProudWhiteTrash · Posted: Sun Nov 02, 2003 12:14 pm Post subject:

Whatever · Posted: Sun Nov 02, 2003 3:57 pm Post subject:

I work in my agency's IT shop, and I work at a place with about 800+ machines. We have about 125 Dell Latitude laptops, and they have been pretty good machines overall.

Now, we took off the OS and everything they loaded, and created our own image (using Ghost) for the machines.

We have Complete Care, and no matter how they get broke, they are repaired free of charge. When I say repaired, it is always hardware-related. We do all of the software support ourselves. I had one user who tripped and fell on his laptop, destroyed the screen. They sent me a new unit and that was that.

It probably helps that I get to call their Government support line, and that I troubleshoot all of the hardware before I call them. I can usually tell them what I have already done, and they can skip the checklist of things to tell me to do.

I would say between all the holding, I am only on the phone no more than 30 minutes per problem with their support. We have been pretty happy with them on that.

We did just order a large amount of servers from Dell, and they haven't been rolled out into our production environment yet. Don't know how their service will be on that one.

I will say for the general user, it is normally best for them to buy a computer already built, as very few of them want to take the time to put one together. If you can build one though, go for it, as they are always better in my opinion.

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Darkath · Posted: Sun Nov 02, 2003 4:21 pm Post subject:

Dell

Ups:
1. Good technical support
2. Systems are very reliable

Downs:
1. They curb your hardware...meaning, they leave very little option to upgrade on your own, because they want you to buy more PCs from them
2. Overpriced, indeed

A person who is computer literate does not need a Dell because he/she is his/her own technical support.

BOTTTOM LINE:

If you're smart with computers, build your own

If you have no idea about computers, get a Dell

Concerning Dell Laptops:
I've yet to hear a bad thing about Dell laptops, except that they are too expensive. You are pretty much stuck with buying a laptop from a computer manufacturer because laptops = pain in the ass to build (or so I've heard)
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Negative Creep · Posted: Sun Nov 02, 2003 4:22 pm Post subject:

Potato-VS- · Posted: Sun Nov 02, 2003 5:40 pm Post subject:

Lol... Either way Im not allowed to spend the money on a computer... My mom wont let me buy the computer (even though I have almost two times the amount saved) Shaft and JD helped me design on NCIX.com and she wont let me upgrade my current computer - even though I cant because its too outdated... This really sucks #Cussing out

. The only way I can get a new computer is by applying to colleges/universities next year and NOT joining the army in any way

... So unfair.

<TVB>Potato

ROOFCUTTER · Posted: Sun Nov 02, 2003 6:37 pm Post subject:

haha no army and go to your room! life is tough... take the college course. in the long run you should be better off.

Draw the line at the computer though....tell her its ok...by ROOF

Man are you going to get in trouble with that!
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Potato-VS- · Posted: Sun Nov 02, 2003 7:22 pm Post subject:

Lol roof. I really want to join the army though. I cant stand going to school for another eight years (for graphics animation courses and modeling and so forth) after Ive been for 13 years already! What really ticks me off is the fact that Ive worked over 100 hours on ASF and I cant even really develope it easy - because of my current PC Specs Id have to have someone else run the exe and help me debug it.

<TVB>Potato