(+)ASSASSIN(+)
Registered User
Joined: 08 Jan 2002
Location: Chicago,IL
Posts: 1176
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 Posted: Wed Nov 13, 2002 7:28 pm Post subject: |
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Admiditly there are some pretty stupid people that work in tech support, i work with a few that im completly confused how they got hired, but in this excerpt from that web site, I dont know who is more ignorant the Tech person or the person who called 3 different times for the same problem
| Quote: | I called my cable modem service about a problem involving a series of constant disconnections and lock ups.
Tech Support: "Oh, you need to empty your browser's cache."
Me: "Well, that's a different program."
Tech Support: "Do you use Internet Explorer or Netscape?"
Me: "Internet Explorer."
Tech Support: "Ok, click on View/Properties/Internet Options."
Me: "I'm sorry but cache files from an entirely different program couldn't possibly be causing this."
Tech Support: "Hmm, let me refer you to advanced technical support."
The advanced technician knew exactly what the problem was and solved it. A month later it happened again.
Tech Support: "When was the last time you cleaned your browser's cache?"
Yet again I was forwarded to advanced tech support, and my problem was solved. A while later, it happened a third time.
Tech Support: "Oh, it's the cable line in your area. We'll get a truck rolling on it right away."
Me: "If it's the cable line, how am I able to connect at all?"
Tech Support: "There could be a short in one of the lines, and that could be causing it."
The next day the cable repairman arrived and checked the lines in my area, but my service was again working flawlessly even before he arrived. When he left, I turned on the TV and noticed the cable was out.
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Killing is my bidness ladies and BIDNESS IS GOOD!!!! |
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