Hello I thought I'd share

Pink boots · Ville Supporter Joined: 05 Mar 2006 Posts: 142

I have never eaten at Arby's, I don't even know if we have a Arby's around here. But if you went through all that trouble to get poppers they must be pretty good. So I will be looking out for a Arby's this weekend.

Muffins · Posted: Fri Aug 18, 2006 4:37 pm Post subject:

It seems you guys enjoyed my Arby's letter, even though the success of it is questionable at best.

I will now grace you with a letter I sent to Apple after they returned my laptop back to me from their repair center, in worse shape then when I sent it.

I did get a response from apple on this letter, and a small gift, and now Apple has been calling me frequently to make sure everything has gone over well.

I promise this will be the last bit of my sorry excuse for "comedy" I show.

----------------------------
To: ' '
Subject: Apple is giving me a headache

Hello from Sunny Chicago!

It's 97 outside but the weather channel says it feels like 104. Usually this wouldn't be important but I just made my third trip back from the Apple store on my lunch break and the temperature was definitely a factor in my not so awesome time I'm having.

I got excited when the MacBook came out. I went and got one, oh, probably the second day they were out. Shortly there after I noticed the fancy little mouse button on my Laptop wasn't actually working on the right side. No problem, I waited until they had more instock and eventually drove out to the Apple store where they exchanged it for me and even swapped the hard drives over for me. The new hard drive design is leaps and bounds better than the last painful method involved with the iBook. Thanks for that.

So I got a new Laptop with my old stuff and life was grand. Two weeks go by and my MacBook starts making a squeak, or a creak? I don't know the difference. It sounds like the doors in my now passed grandmother's house every time I open the laptop or the screen jiggles. While I enjoy the reminder of my grandmother and being in her house as a kid I could seriously do without this noise, especially in quiet places where my cryptic sounding laptop draws attention.

With school starting soon I needed to get this hinge dilemma remedied. While I was home sick from work one day I used my use of rest and relaxation time to stop by my almost local Apple store in Northbrook again. It gets really hot in there during the summer, just so we're all aware. Anyway, I waited in line for awhile which was not a problem because I showed up way before my appointment in hopes I could skip by in line.

John my Genius for the day comes over and helps me out. He takes down all my computer specs and notes the squeaky (or creaky) hinge problem. I get some papers and I walk off. I'm a little upset because I hate driving out to this (any) Apple store but what are ya gonna do. Stuff doesn't always work out how you want it. I ask for the computer to be shipped back to my house. It's usually just easier that way.

Welcome to today. I get a call from home saying "Hey dude your computer is here!". which actually isn't the exact quotes because it was my mother telling me this. Excited I ask her to open it up and check for a squeak, that horrible squeak (or creak). She opens and I can hear that evil noise right over the phone, but she tells me anyway that's it's there. Understandably upset I call the Apple store in Northbrook, I've actually memorized the number now if you care, and I'm instructed to bring the computer in as soon as possible.

I skip lunch and get in my car ignoring anything resembling a speed limit sign. I really don't have any other time for this stuff anyway, my lunch period is really the only time I have to get this computer to the Apple store within business hours. As I get to my house I want to just look for myself and see that this thing really still has the death noise. OH IT SURE DOES BUT THERE"S MORE! Whoever decided they wouldn't actually fix my hinge also put a screw driver sized dent in the top of my case. WHY! Why would someone decide "hey look what I did? Oh well send it on back!"

I guess the point of this message is this:

Please tell technician 612525 to never touch my laptop again because it's hot out and I don't like going to the Apple store anymore, it only brings more heart break.

Thanks!

Ben ---
Web Solutions Publisher
Agency Portal Technology
(---) |||-$$$$

P.S. I didn't reread this. It might not make sense in certain areas. Please forgive me. Thank you.
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I'm Perfect